awesome-sauce.
Hi, I’m Shaun Scholtz, and this is where you’ll find my work, and musings on design, user experience, and how AI is reshaping the digital product space. Happy exploring!
Who I Am
For nearly 20 years I've been designing digital products across social platforms, healthcare, and B2B SaaS, and along the way I've picked up a stubborn belief: the best design work happens when strategic impact, craft, and the people doing the work are all treated as non-negotiable. Not one at the expense of the others.
Most recently I led product design at Assent, untangling the kind of supply chain compliance problems that make compliance managers sweat and users quit. Before that, I’ve worked in every flavour of org from scrappy startup, scaling healthcare platform, to enterprise SaaS. Which is another way of saying I've seen how design gets watered down, and I've learned how to keep it from happening.
On AI: I use it. Daily. It's an accelerant for the messy early phases, like synthesizing research, prototyping ideas, building internal tools for my team. But taste, customer context, and hard-won judgment aren't things you can prompt your way into. That part is still the job. And that part, honestly, comes from life, not just a career.
I grew up in South Africa, live in Ottawa, and I’m relentlessly curious about people, ideas, technology, and food, which makes me pretty good at this work, and a genuine liability around a proper braai (bbq), a record store, or a damn good book.
Case Studies
Articles
Experiments & Projects
TBA
Case Study 01
Revitalizing Online Therapy
Streamlining the therapy booking and client communication experience through a targeted, user-centric redesign, so that clients could access therapy, anywhere, anytime. Oh yeah… this was before the Covid Pandemic!
View Case StudyCase Study 02
Merging Empathy, Technology & Health
How empathetic design and user-focused research reshaped the health platform experience for people living with chronic conditions.
View Case StudyCase Study 03
Elevating Medical Decision-Making
A mobile-first app, and content management system for Zenxmed, a physician-first content delivery platform.
View Case StudyCase Study 04
Designing Clarity Into Keyword Chaos
How user insights shaped Dtermin, an SEO tool that simplifies lead generation for small businesses, from ideation and brand identity through UX refinement.
View Case StudyCase Study 05
Designing the Future, Out Loud
Led a design vision initiative to align Assent on a future-state product direction and enable revenue growth.
View Case StudyCase Study 06
Building for a Unified Experience
Led the creation of Assent’s first design system to unify a fragmented product experience.
View Case StudyCase Study 07
Building a Research Culture at Scale
Built Assent’s UX research practice from zero, establishing methods, tooling, and org-wide discovery routines.
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